Ph: 1800 027 027 Fax: 08 8952 1767
Here are some commonly asked questions that might help you with any enquiries you may have. If you have questions that are not addressed below please don't hesitate to send an email to email@example.com
How do I book my accommodation?
All accommodation reservations can be securely made online via our "Book Now" page. To make a reservation click here.
How do I book a tour?
All tour bookings can be securely made online via our "Book a tour" page. To make a tour booking click here.
How do I get to and from Toddy’s?
Airport - Alice Wanderer Airport Transfers provide a complimentary shuttle from the Airport to Toddy’s every day. Simply make your way to the "Alice Springs Transfers" sign near the baggage carousel, show them your travel voucher and they will arrange your transfer. Please advise us when booking if you wish to take advantage of the complimentary shuttle. We can also arrange shuttle transfers for airport departures. Bookings, for the departures shuttle are required at Toddy's Reception and the fare is $12 per person.
The Ghan - The Alice Lodge bus will pick you up from the station and bring you to Toddy’s. This is a free service. If you are departing Alice Springs by The Ghan you will need to arrange your own transport to the station as we do not provide a service for return trips.
Greyhound - If you are arriving in the morning please call Toddy's on arrival and we do our best to pick you up from the station and bring you back to Toddy’s. This is not a guaranteed service as the Greyhound Bus could be running late and we may not have a bus available to collect you. If you are departing Alice Springs by Greyhound you will need to arrange your own transport to the station as we do not provide a service for return trips.
If you are happy to, Toddy's is just a 15 minute walk down the road from the Greyhound depot.
If you would like to take advantage of our free pick-up service please advise us when booking and let us know how you are arriving.
Do I need to bring my own linen?
Toddy’s provides sheets, pillows and pillow cases in all rooms. If you are staying in a Dorm Share room we recommend you bring a sleeping bag in winter as it does get cold at night. We do have sleeping bags for hire at Reception if you don’t have one. Motel rooms and family rooms are supplied with bed spreads.
How many days should I stay in Alice Springs?
It will depend on what you want to do when you get here. The average tour to Uluru (Ayres Rock) and Kings Canyon goes for three days, however there are two, four and five day tours as well. We recommend you stay one night before your tour and two nights after your tour. This way you can also see the sights in and around Alice Springs on your last day before heading off on your next adventure.
What is the climate like?
Summer - From November to March the average temperature is over 30° Celsius during the day. During the peak of summer temperatures can reach 40° Celsius and more. During the night you will experience temperatures of 15-25° Celsius.
Winter - May to September days reach a lovely 20-25° Celsius however the nights can drop to below 0°. If sleeping in a swag while on tour or staying in one of our Dorm Share Accommodations you will need a minus 10 degrees Celsius rated sleeping bag to keep you nice and warm. These can be hired if you do not have one.
What is a swag?
"These days it's a good quality, foam mattress inside a canvas cover that encloses both the bedding and sleeper. Traditionally blankets were used, but sleeping-bags are more practical, when it's very cold. The swag is rolled and fastened with straps. It's heavier and bulkier than a bivvy bag, but it's more comfortable and durable and is perfect for car-camping and other occasions when you don't have to carry it. In outback Australia's harsh conditions the swag's durability comes into its own. "TIM McCARTNEY-SNAPE - World renowned climber & adventurer.
What do I take on tour?
We recommend that you take the following when going on tour to Uluru (Ayres Rock):
Can I leave my luggage at Toddy’s while on tour?
Yes, we have a luggage room that you can leave your extra luggage in while on tour or if you’re waiting for a shuttle. Please be advised that there is a 15kg weight limit on luggage for most tours. We can also lock up valuables such as laptops, passports etc. for you in our safe. There is no charge for these services.
What is your cancellation policy?
Accommodation cancellation policy: Cancellations received more than 24 hours prior to arrival will incur a 30% administration fee. Cancellations received within 24 hours of arrival will incur a 100% cancellation fee.
Tour cancellation policy: There is an individual tour cancellation policy that applies to each tour. Please ask for these details when booking.
What else is there to do besides visit Uluru (Ayres Rock)?
There a so many beautiful and interesting things to see and do while visiting Central Australia. Take a look a the following links for some ideas and suggestions Things to do around Alice and Day Tours
How far away is Uluru (Ayres Rock) from Alice Springs?
Uluru is approximately 470 kilometres from Alice Springs and it will take you approximately five hours to get there in a car. It is not just around the corner so you will need to plan your trip accordingly.
We are travelling with a trailer; can we park it securely on site?
Yes, we have secure parking and plenty of space for your trailer.
Can I climb Uluru (Ayres Rock)?
Guests visiting Uluru (Ayers Rock) should be aware that the local Aboriginal Custodians (Anangu) prefer that visitors don’t climb the Rock, mainly due to cultural reasons as the track to the summit crosses over a sacred Tjukurpa (religious) site. In addition, there are a surprising number of fatalities that have occurred over the years as a result of people climbing Uluru which they feel a responsibility for as the local custodians.
Ultimately the decision to climb or not to climb rests with the individual as there is no mandate on the subject from Anangu.
If, however, you do want to climb Uluru then you should be aware there are six conditions whereby the climb is closed by Park Management that can apply ‘without notice’. They are: